Sonos' Redemption Song: Can New OS and Hardware Win Back Trust? Sonos, once the darling of the smart speaker market, has struggled to regain the trust of its most passionate users.
For two years, software updates have been met with frustration, anger, and ridicule on Reddit forums.
The latest attempt at redemption comes in the form of Sonos 27, a new operating system that promises to address user concerns and provide a seamless experience.